SKIN RENAISSANCE (PTY) LTD
WEBSITE TERMS & CONDITIONS, MEDICAL CONSENT & LIABILITY WAIVER
Effective Date: 28 July 2026
These Terms and Conditions govern the use of the Skin Renaissance website, the purchase of products, the booking of appointments and the provision of all treatments and services by Skin Renaissance (Pty) Ltd and its directors ("Skin Renaissance").
By accessing this website, purchasing products, booking an appointment, attending the clinic or receiving any treatment, you acknowledge that you have read, understood and accepted these Terms and Conditions in full.
1. DEFINITIONS
For the purposes of these Terms and Conditions:
"Skin Renaissance" means Skin Renaissance (Pty) Ltd, its directors, shareholders, officers, employees, therapists, medical practitioners (where applicable), consultants, contractors, affiliates, agents, successors and assigns.
"Client" means any person who:
- Visits the website;
- Purchases products;
- Books appointments;
- Attends consultations;
- Receives treatment;
- Visits the premises.
2. OUR SERVICES
Skin Renaissance provides aesthetic and cosmetic wellness services including but not limited to:
- HIFU Face Lift
- HIFU Vaginal Tightening
- ND:YAG Laser Treatments
- Fat Freeze (Cryolipolysis)
- Zena Organic Algae Peel
- IS Clinical Fire & Ice Facial
- Skin Consultations
- Future aesthetic procedures
- Professional skincare products
These treatments are cosmetic in nature and are not intended to diagnose, treat, cure or prevent medical conditions.
3. CONSULTATION REQUIREMENT
All clients must undergo a professional consultation before treatment.
Skin Renaissance and its directors reserve the absolute right to refuse treatment where:
- Medical contraindications exist
- Treatment is considered unsafe
- Unrealistic expectations exist
- The client is unsuitable for treatment
- Medical information is incomplete
- Treatment may place the client at unnecessary risk
4. CLIENT MEDICAL DISCLOSURE
The Client warrants that all medical information supplied is true, complete and accurate.
The Client agrees to disclose all relevant medical information including but not limited to:
- Pregnancy
- Breastfeeding
- Pacemakers
- Metal implants
- Diabetes
- Autoimmune disorders
- Epilepsy
- Cancer
- Skin diseases
- Allergies
- Recent cosmetic procedures
- Medication
- Surgery history
- Heart disease
- Blood clotting disorders
Failure to disclose medical information may result in serious complications.
Skin Renaissance and its directors accept no liability arising from undisclosed medical information.
5. TREATMENT RESULTS
Individual results vary.
Skin Renaissance and its directors do not guarantee:
- Weight loss
- Fat reduction
- Body contouring
- Skin tightening
- Wrinkle reduction
- Pigmentation removal
- Scar reduction
- Acne improvement
- Hair removal
- Vaginal tightening
- Collagen stimulation
- Skin rejuvenation
- Number of treatments required
Results depend on:
- Age
- Lifestyle
- Genetics
- Hormones
- Medical history
- Skin type
- Diet
- Exercise
- Smoking
- Alcohol consumption
- Compliance with aftercare instructions
Images shown on the website or social media are examples only and should not be interpreted as guaranteed results.
6. GENERAL TREATMENT RISKS
Although treatments are non-surgical, all cosmetic procedures involve risk.
Possible side effects include:
- Swelling
- Bruising
- Redness
- Temporary numbness
- Skin sensitivity
- Peeling
- Burning
- Itching
- Dryness
- Allergic reactions
- Temporary discomfort
- Hyperpigmentation
- Hypopigmentation
- Infection
- Delayed healing
- Uneven cosmetic outcomes
The Client voluntarily accepts these risks.
7. SPECIFIC TREATMENT DISCLOSURES
HIFU Face & Vaginal Tightening
Possible side effects include:
- Tenderness
- Mild swelling
- Tingling
- Temporary numbness
- Bruising
- Temporary discomfort
Results develop gradually over several months.
ND:YAG Laser
Possible side effects include:
- Burns
- Blistering
- Hyperpigmentation
- Hypopigmentation
- Skin irritation
- Swelling
- Temporary redness
Clients must avoid excessive sun exposure before and after treatment.
Fat Freeze (Cryolipolysis)
Possible side effects include:
- Temporary numbness
- Bruising
- Redness
- Swelling
- Tingling
- Tenderness
- Firmness
Fat Freeze is a body contouring treatment and is not a weight-loss treatment.
Zena Organic Algae Peel
Clients acknowledge that visible peeling is an expected part of treatment.
Possible side effects include:
- Redness
- Dryness
- Tightness
- Flaking
- Peeling
- Temporary sensitivity
IS Clinical Fire & Ice Facial
Possible side effects include:
- Mild redness
- Tingling
- Temporary peeling
- Skin sensitivity
- Dryness
8. AFTERCARE
The Client agrees to follow all aftercare instructions provided.
Failure to do so may affect treatment outcomes and increase the risk of complications.
Skin Renaissance and its directors shall not be liable where aftercare instructions have not been followed.
9. LIABILITY WAIVER
The Client voluntarily assumes all risks associated with cosmetic treatments.
To the fullest extent permitted by South African law, the Client releases, indemnifies and forever discharges Skin Renaissance and its directors from any liability arising from:
- Cosmetic outcomes
- Injury
- Illness
- Allergic reactions
- Skin irritation
- Burns
- Bruising
- Swelling
- Infection
- Emotional distress
- Loss of earnings
- Medical expenses
- Hospitalisation
- Permanent or temporary cosmetic changes
- Death
- Any unforeseen complication
except where liability cannot legally be excluded or arises directly from gross negligence or intentional misconduct.
10. PREMISES LIABILITY WAIVER
The Client acknowledges that all treatments and consultations take place at:
Skin Renaissance
Top Floor
72 Richefond Circle
Ridgeside Office Park
Umhlanga
Durban
4310
The Client voluntarily enters the premises entirely at their own risk.
Skin Renaissance and its directors shall not be liable for:
- Slips
- Trips
- Falls
- Parking incidents
- Vehicle theft
- Vehicle damage
- Theft of personal belongings
- Loss of valuables
- Lift failures
- Stair accidents
- Electrical failures
- Equipment malfunction
- Fire
- Flooding
- Water damage
- Criminal acts of third parties
- Acts of God
- Injury occurring before, during or after appointments
Clients remain responsible for safeguarding all personal property whilst on the premises.
11. PRODUCT SALES
Skin Renaissance and its directors supply professional skincare products.
Products are sold according to manufacturer recommendations.
Individual skin responses differ.
No guarantee is made regarding:
- Suitability
- Compatibility
- Effectiveness
- Allergic reactions
- Cosmetic outcomes
Clients must carefully follow all product instructions.
12. PRODUCT LIABILITY WAIVER
Skin Renaissance and its directors shall not be liable for:
- Allergic reactions
- Skin irritation
- Product misuse
- Incorrect storage
- Failure to patch test
- Combination with other products
- Failure to follow directions
- Use contrary to professional advice
- Breakouts
- Hyperpigmentation
- Skin sensitivity
- Burns
- Chemical reactions
Nothing in this clause limits rights that cannot lawfully be excluded under the Consumer Protection Act.
13. APPOINTMENTS
Appointments are confirmed once accepted by Skin Renaissance.
Appointments may be rescheduled where necessary.
14. CANCELLATIONS
Appointments cancelled with less than 24 hours' notice may be subject to a cancellation fee.
Failure to attend appointments may result in future bookings being declined.
15. PAYMENT TERMS
Payment is due before or immediately after treatment unless otherwise agreed.
Prices may change without notice.
16. REFUNDS
Completed treatments are non-refundable.
Packages remain non-refundable once treatment has commenced.
Refunds for products will be handled in accordance with the Consumer Protection Act where applicable.
17. GIFT VOUCHERS
Gift vouchers:
- Are non-refundable
- Cannot be exchanged for cash
- Must be redeemed before expiry
18. WEBSITE DISCLAIMER
Website content is provided for general information only.
It does not constitute medical advice.
Clients should seek independent medical advice where appropriate.
19. PHOTOGRAPHY & MARKETING
With written consent, Skin Renaissance and its directors may photograph treatments for:
- Medical records
- Before and after comparisons
- Marketing
- Social media
- Website
- Advertising
Consent for marketing images may be withdrawn at any time, although clinical records will be retained where legally required.
20. PRIVACY (POPIA)
Skin Renaissance and its directors process personal information in accordance with the Protection of Personal Information Act (POPIA).
Information will only be used for:
- Treatment
- Bookings
- Client communication
- Legal obligations
- Marketing where consent has been obtained
Personal information will not be sold to third parties.
21. INTELLECTUAL PROPERTY
All website content remains the exclusive property of Skin Renaissance and its directors.
This includes:
- Logos
- Branding
- Images
- Videos
- Marketing material
- Text
- Graphics
- Website design
No content may be copied without prior written permission.
22. FORCE MAJEURE
Skin Renaissance and its directors shall not be liable for delays or failure to perform services arising from events beyond their reasonable control, including but not limited to:
- Power failures
- Internet outages
- Water interruptions
- Equipment failure
- Fire
- Flooding
- Pandemic
- Government restrictions
- Labour disputes
- Civil unrest
- Natural disasters
23. GENERAL INDEMNITY
The Client agrees to indemnify and hold harmless Skin Renaissance and its directors against any claims, damages, legal proceedings, costs (including attorney-and-client costs), expenses or losses arising directly or indirectly from:
- Treatments
- Consultations
- Product purchases
- Product use
- Attendance at the premises
- Website use
- Online bookings
- Failure to disclose medical information
- Failure to follow aftercare instructions
- Failure to follow product instructions
- Misuse of products
- Misuse of treatments
- Breach of these Terms and Conditions
except where prohibited by law.
24. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the total liability of Skin Renaissance and its directors for any claim arising from treatment, products or services shall be limited to the amount paid by the Client for the specific treatment or product giving rise to the claim, except where such limitation is not permitted under South African law.
25. GOVERNING LAW
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.
26. CONTACT DETAILS
Skin Renaissance (Pty) Ltd
Top Floor
72 Richefond Circle
Ridgeside Office Park
Umhlanga
Durban
4310
Telephone / WhatsApp: 073 755 7859
Website: www.skinrenaissance.co.za
Email: admin@skinrenaissance.co.za
CLIENT ACKNOWLEDGEMENT
By accessing this website, booking an appointment, purchasing products, attending the premises or receiving any treatment from Skin Renaissance, I confirm that:
- I have carefully read these Terms and Conditions.
- I understand the risks associated with cosmetic and aesthetic procedures.
- I have disclosed all relevant medical information.
- I understand that individual results vary and are not guaranteed.
- I voluntarily consent to treatment.
- I agree to comply with all aftercare and product usage instructions.
- I voluntarily release, indemnify and hold harmless Skin Renaissance and its directors to the fullest extent permitted by South African law, except where liability cannot legally be excluded.
- I acknowledge that these Terms and Conditions constitute a legally binding agreement between myself and Skin Renaissance.
Disclaimer: These Terms & Conditions are intended to provide a comprehensive contractual framework for your clinic and website. They should be reviewed by a South African attorney to ensure they align with the Consumer Protection Act, POPIA, the Electronic Communications and Transactions Act, and any other legislation applicable to your operations.